Elula Tech Pvt Ltd
Job Description
Responsibilities & Duties:
Understanding business and technology needs.
Helping people to use our products. Troubleshooting, investigating and solving Customer Pain Points & Business Cases.
Building a community of support by sharing knowledge and helping team members around the world. Ability to analyze and understand a problem from the customer’s point of view.
Take the role of a consultant in evaluating customer’s requirements and map it to a product feature. Coordinate developers to build and improve the Product based on the Customer’s business needs. Industry-level satisfaction rate in resolving all pre-sales and post-sales customer queries.
Skills & Qualifications:
Proven experience as an IT Analyst, Business Analyst, IT Consultant or similar role.
Excellent communication skills.
Extremely good at providing a business solution with good analytical and problem-solving ability. Self-motivating and interested in having in-depth product knowledge.
Required Experience:
Customer Happiness & Business Analyst – 1 to 3 Years.
Senior Customer Happiness & Business Analyst – 3 to 5 Years.
Lead Happiness & Business Analyst – 5+ Years.
Digital Marketing Executive
Creative Content Writer
Content Creator – Voice Over & Presentation
UI / UX Designer
Product Manager
Source: Company Career page
To apply for this job please visit elula.tech.
Important Notice: The job details listed above are for informational purposes only and are sourced directly from the organization's official website. We do not guarantee employment or manage the hiring process, which is conducted entirely by the employer. We never charge candidates any fees for accessing job listings.